Microsoft Hiring Jr. Software Developer / Technical Support Analyst On April 2014 @ Hyderabad / Indore / Jaipur / Gurgaon

• Company Name:Microsoft India.


• Company URL: www.microsoft.com


• Eligibility of this Post: BE/BTech


• Experience Level: 0 - 2 years


• Working Location: Hyderabad / Indore / Jaipur / Gurgaon


• Job Role: Jr. Software Developer / Technical Support Analyst



• About the Company:
  At Microsoft we help people and businesses throughout the world realize their full potential. We make this simple mission come to life every day through our passion to create technologies and develop products that touch just about every kind of customer.


• Job Description:
  

  Provide Voice based troubleshooting support to customers over remote software and resolve Technical queries based on customer’s query. 1. Deliver Technical Support to Microsoft customers over remote troubleshooting and chat support. 2. This can be related to any computer/peripherals/networking related issues. 3. They will also be responsible for handling customers’ post registration technical queries, providing post-sale customer service.

• Skill Required:1. Basic understanding of the Windows Operating System & Office Suite (Word, Excel, Outlook, PowerPoint, OneNote, BCM, Publisher(std), Vista Mail, Outlook Express), JAVA or .net, 2. Advanced customer service skills 3. Clear written communication and typing skills 4. Demonstrated advanced problem solving skills 5. Preferred previous consultative selling experience
• Contact Name : Bhagyasri b Contact Details : 8885507806 or mail your resumes to hradmin@skssolutions.in
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