Company Name: CSS Corp Private Limited
Company URL: www.csscorp.com
Eligibility of this Post: BE/BTech /Degree / Diploma
Experience Level: 0 - 4 yrs
Working Location: Chennai
Job Role: Technical Support Engineers
Company Profile :
CSS Corp is a global technology services company supporting enterprise and consumer products, deploying networks and managing IT infrastructure (stand alone, cloud or mobile enabled). We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer tech support space, along with proven pedigree in Remote Infrastructure Management Services (RIMS), helps enhance IT availability and business efficiency, to more than 140 customers worldwide.
Job Responsibilities:
1. Handling US customers and troubleshooting their technical queries
2. Completely involved in troubleshooting technical problems
3. Must meet or exceed individual performance goals and metrics focused on providing superior Business supportCSS CORP is hiring for Technical support engineers.
4. Resolve networking,OS,Virus related issues for customers.
Eligibility Criteria:
1. B.E/ B.Tech /Degree / Diploma with basic domain knowledge in Networking concepts
2. Must have outstanding WRITTEN AND VERBAL ENGLISH COMMUNICATION SKILLS.
Candidate Profile:1. Must possess excellent oral and written communication skills in English
2. Flexible to work in 24/7 environment.
3. Excellent Listening & Probing skills
4. Excellent customer orientation and grasp of customer service
5. Exhibit strong interpersonal skills, positive and customer centric approach.
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